Is this Castro Valley hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Castro Valley hotel have a swimming pool?

No, this Castro Valley hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Castro Valley hotel?

Best-rates for the Castro Valley hotel starts from $89 per night with includes Air Conditioner, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Parking, TV, Accessibility, Bedding/Linens, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Castro Valley hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Castro Valley hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Castro Valley hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Castro Valley hotel?

Based on the information reported by the owner or manager, the Castro Valley hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Castro Valley hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Hotel by Best Western Castro Valley | Hotel in Castro Valley

7.8 (771 Reviews) | 1 Bathroom

Castro Valley Hotel | SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley

Hotel in Castro Valley with free breakfast and a 24-hour front desk
Along with a 24-hour front desk, this hotel has free breakfast and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
SureStay Hotel by Best Western Castro Valley offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Amenities

Air Conditioner

Parking

Accessibility

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Shower/tub combination

Towels

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Connecting rooms available

Laptop-friendly workspace

Free local calls

Desk

Electrical adapters/chargers

Iron/ironing board

Access via exterior corridors

Phone

Guidebooks/recommendations

Breakfast

Free breakfast available

Coffee/tea maker

Refrigerator

Microwave

Parking

Free uncovered self parking on site

Onsite parking available only on request

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible path of travel

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible parking

This property does not have elevators

Braille signage

Lever door handles

Stair-free path to entrance

Activities

Winery tours

Entertainment

Satellite channels

Premium channels

32-inch LED TV

General

Vending machine

English

Guest Services

Microwave

Refrigerator

24-hour front desk

Daily housekeeping

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 5:00 am contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Velina

Dec 13, 2025 10:51:17 PM

Review Score: 10

Summary: Nice to have a little bite to eat in the mornings . So glad they have a nice continental breakfast selection. And everything is fresh and clean throughout the hotel property! I never see a lot of trash out or around the property! The staff there is very kind and helpful, from the front desk , maintenance, to the housekeeping!!!. Overall very pleasant place to stay at

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Microwave, Refrigerator, Television, Bed count minimum 2, Flat-panel TV, Free wired internet, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Non Smoking Room Size: m² 1 King Bed	General Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Portable shower seat, Location - ground floor, Height-adjustable showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible, Bathtub Room Size: m² 2 Queen Beds	General Location - ground floor, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Bathtub Room Size: m² 1 King Bed	General Location - ground floor, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Outdoor spaces not available, Microwave, Refrigerator, Television, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Free wired internet
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) Room Size: m² 3 King Beds and Double Sofa Bed	General Microwave, Refrigerator, Television, Bed count maximum 3, Flat-panel TV, Free wired internet, Bed count minimum 3