Hotel Lagoon - Pet Friendly | Hotel in Chetumal

| 6.9 (306 Reviews) |   Pet Friendly  3 Bathrooms  10 Guests
Santa Elena Hotel | Hotel Lagoon - Pet Friendly

Hotel in Santa Elena, Chetumal

Hotel Lagoon - Pet Friendly is located 20 minutes’ drive from Bacalar Lagoon and 0.8 mi from the Belize Border, in the suburbs of Chetumal. It offers free Wi-Fi throughout and has an outdoor pool. The rooms at Hotel Lagoon - Pet Friendly have air conditioning, cable TV and a wardrobe. The bathroom provides free toiletries. Some rooms may have a terrace. Complimentary coffee and sweet rolls are provided from 6:00 to 11:00 at Hotel Lagoon - Pet Friendly. Guests will be able to find different food options at Zona Libre, located 11 minutes’ drive from the hotel, towards Chetumal’s town center. The property is located 1312 feet from the Belize border where guests will find a Duty Free zone and a variety of casinos. Bacalar town center can be reached in a 25-minute drive, and at Zona Libre guests will also find casinos, shopping malls and nightlife entertainment. Chetumal Airport is 15 minutes’ drive away.

Hotel Lagoon - Pet Friendly is located in Chetumal.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Breakfast, Parking, and several others. This is a 3 star rated property and has over 306 reviews with the average score of 6.9 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Lagoon - Pet Friendly in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Lagoon - Pet Friendly”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Fruit
  • Coffee house on site
Parking
  • Free parking
  • Private Parking
  • Parking
  • Accessible parking
  • Parking on site
Accessibility
  • Wheelchair accessible
General
  • Non-smoking rooms
  • Air conditioning
  • Wifi in all areas
  • Family rooms
  • Designated smoking area
  • Pet friendly
  • Facilities for disabled guests
Guest Services
  • Currency exchange
  • Tour desk
  • Private check-in/out
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Grocery deliveries
  • Daily housekeeping
  • Baggage storage
  • Room service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Picnic area
  • Garden
  • Outdoor pool
  • Terrace
  • Sun deck
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • 24-hour security
  • Fire extinguishers
  • Key access
  • Security alarm
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Plunge pool
  • Shallow end
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.27
Location:
7.89
Staff:
9.02
Facilities:
7.94
Comfort:
8.12
Cleanliness:
8.26
Rod
Feb 15, 2026 08:00:00 AM
Review Score:   5
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Summary: A perfect place for a budget sensitive traveler
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Two Double Beds with Lagoon View
Room Type: Quad
Room Size: 20 m2
2 Full bed(s) Bed
Double Room with Two Double Beds with Lagoon View

Bathroom

Private bathroom, Shampoo, Toilet paper, Free toiletries, Shower, Conditioner, Toilet

Media & Technology

Cable channels, TV, Flat-screen TV

General

Air conditioning, Tile/Marble floor

Outdoors

Balcony, Terrace

Living Area

Sitting area

View

View

Kitchen

Cleaning products, Electric kettle

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Double Room with Garden View
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Double Room with Garden View

Bathroom

Private bathroom, Shampoo, Toilet paper, Free toiletries, Shower, Conditioner, Toilet

Media & Technology

Cable channels, TV, Flat-screen TV

General

Air conditioning, Tile/Marble floor

Kitchen

Cleaning products, Electric kettle

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Quadruple Room with Garden View
Room Type: Quad
Room Size: 20 m2
2 Full bed(s) Bed
Quadruple Room with Garden View

Bathroom

Private bathroom, Shampoo, Toilet paper, Free toiletries, Shower, Conditioner, Toilet

Media & Technology

Cable channels, TV, Flat-screen TV

General

Air conditioning

Kitchen

Cleaning products, Electric kettle

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD49
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